Summer Heat and Shipping Information
In the warmer months the natural ingredients in some of our products can feel the heat. It is very important to us that you are in love with the products you order. We will take extra precautions when shipping packages in the summer months that contain products that might melt. Orders will be shipped USPS Priority Mail and some packages may contain gel ice packs which are reusable.
We will always take great care when packaging your orders but please note that mail trucks can get extremely hot in the summer. Packages left in a mailbox or out on a porch in the sun can certainly be effected as well. Since we will always send you a notice when your package ships, we ask that you keep an eye on tracking so that your package is not left outside. You may also prefer to have your package sent to your work, a friends house, or alternative address.
Orders typically ship out within 24 hours but in some cases of extreme heat, we will contact you to delay shipment. Once you receive your package, just give it a chance to sit in a cool location before opening. If you still notice any melting, please know that it does not effect the quality of our products.
As always, please feel free to head on over to our Stockists page to find a location in your area that carries our products.